Business continuity & resilience statement
Purpose
RP Alba Ltd recognises the importance of maintaining continuity of service and resilience in the delivery of professional advisory services. This statement outlines our approach to business continuity and resilience in a manner proportionate to the size and nature of the organisation.
Scope
This statement applies to all business activities undertaken by RP Alba Ltd, including advisory services, site visits, training delivery, document review and professional support activities.
Business continuity approach
As a small specialist consultancy, RP Alba Ltd adopts a pragmatic and risk-based approach to business continuity. Key principles include:
Maintaining the ability to communicate effectively with clients
Protecting information and critical business data
Prioritising work to support regulatory compliance and safety-related activities
Minimising disruption to essential services
Systems, data and technology resilience
RP Alba Ltd uses secure, reputable cloud-based systems to support business operations, including document management, communications, training delivery and accounting.
Measures to support resilience include, where appropriate:
Regular backup of business-critical data
Secure access controls
Use of reliable hosting and service providers
Ability to work remotely where required
Incident response and disruption management
In the event of disruption arising from illness, system failure, loss of connectivity or other unforeseen circumstances, RP Alba Ltd seeks to:
Communicate with affected clients as soon as practicable
Prioritise work associated with regulatory compliance and safety
Implement temporary alternative arrangements where reasonably practicable
Dependencies and limitations
RP Alba Ltd is a small business and does not operate a formal standby team. This is reflected in the proportionate nature of continuity arrangements. Clients are informed of any material limitations that may affect service delivery.
Review and continual improvement
Business continuity and resilience arrangements are reviewed periodically and updated as appropriate to reflect changes in business activities, technology, guidance or identified risks.